Lucky Flip Casino

Support

Support

Answers to the usual questions. If yours isn't here, email a human — that's the whole support department.

Playing the game

I've never played. Where do I start?

Take the Table Lesson. The first time you create a player, the app offers it on a card that says "New to the table?" — tap Pull Up a Chair. You join a game already in progress and the dealer walks you through one move on every mini-game, explaining each as you go.

It takes a few minutes and it saves nothing — no stats, no history. You can replay it any time from Settings → How to Play. There's also a complete rules reference in the same place.

How does a turn actually work?

Each round one player is the dealer. The dealer taps the deck to Hit, drawing blackjack cards into a pile everyone can see, and decides when to Stand. Standing banks two cards; busting past 21 banks only one.

Then everyone writes. The dealer writes both banked cards onto their sheet. Every other player writes only one of them — their pick. Tap a card, then tap any highlighted spot on a mini-game. Highest total after the final round wins.

Game length scales with the table: a 2-player game runs 8 rounds, a 4-player game runs 4.

What are the chips on the board?

Chips are printed on the board underneath the writing spots. Cover one and it immediately pays you a free write — an extra card you place right now, on a different game than the one that earned it.

Free writes can cascade: a chip can land you on another chip. The app walks the chain for you and shows what you've got left to spend.

Why won't it let me write a card somewhere?

Only legal spots highlight. The most common surprises:

  • Poker refuses any card that would make the row impossible — rows fill left to right and must end up a real hand.
  • Roulette singles must match a wedge's value and color.
  • Clover is dealer-only. If you're not dealing this round, or you busted, it's closed to you.
  • Bingo cells still obey their suit column — a wild King can go in any column, but an ordinary card can't.

The full reference is in Settings → How to Play.

Online multiplayer

I don't see the Multiplayer table on the menu.

The fanned poker hands only appear once you're signed in to Game Center. That's by design — rather than show you a button that errors, the app hides it.

Sign in at Settings app → Game Center on your device, then relaunch Lucky Flip Casino. The table will be there.

How do online matches work?

Tap the poker hands on the menu, then tap a seat to start a Quick Match (2–4 players) through Apple's matchmaker, or invite friends from the same screen. Play is the same loop as at home: the dealer flips, then everyone places at once — no waiting your turn.

If someone leaves a 3- or 4-player match, the game carries on without them.

What is the ranked ladder?

Every online match is ranked. Ratings use Glicko-2 — the same family of system as chess ratings — so beating a strong table moves you more than beating a weak one, and the system tracks how confident it is in your number.

Seasons run monthly and soft-reset. Your rating shows as a gambler ladder (Bronze up to Legend); if you'd rather see the raw number, turn on Settings → Show Rating Numbers.

Your data

Do my games sync between my iPhone and iPad?

Yes, if you're signed in to iCloud on both. Profiles, game history, and achievement progress mirror through your own private iCloud database. It's Apple's CloudKit — the data lives in your Apple ID, and it isn't readable by anyone else, including me.

Sync isn't instant; it moves when iOS decides to move it. If a device looks behind, foreground the app and give it a moment.

How do I delete my data?

In Settings → Account & Data, per profile:

  • Delete this profile and its data — removes that player and their history from this device and your iCloud.
  • Delete all my Lucky Flip data from iCloud — clears everything the app has mirrored to your Apple ID.

Deleting the app removes the local copy. To also clear the iCloud copy, use the buttons above first, or remove Lucky Flip Casino under Settings → [your name] → iCloud → Manage Account Storage.

Ranked ratings are the one exception — see the privacy policy for what a ranked match records and how to have it removed.

Do I need an account?

No. The app opens on a local player picker — type a name and play. There's no sign-up, no email, no password.

Game Center sign-in is optional and only gates online multiplayer, leaderboards, and achievements.

Accessibility & settings

The board is too small / too busy / too fast.
  • Enlarge Games — on iPhone, adds a magnifier button to each mini-game that blows the panel up to fill the board.
  • Colorblind-Friendly Palette — swaps the red/black coding for shapes and values that don't rely on hue.
  • Reduce Motion — cuts the deals, flights, and spins.
  • Speed — scales animation from 0.5× to 1.5×.
  • Power Saver — Auto follows Low Power Mode and device temperature; force it On or Off if you'd rather decide.

All of these live in Settings (the clover pile on the menu).

The casino question

Is this real gambling?

No. There is no real money anywhere in this app — no wagering, no virtual currency, no purchases, no payouts, and no link to any real-money service. The chips and cards are scoring tokens on a paper scoresheet, the same way a roll-and-write board game uses dice.

It's a casino theme, and it carries an App Store age rating for simulated gambling.

How much does it cost? Are there ads?

A one-time $9.99, and no. No ads, no in-app purchases, no subscriptions, no analytics SDK, no tracking of any kind. The app has no networking code of its own — the only things it talks to are Apple's iCloud and Game Center, on your behalf.

Something's broken

Email luckyflipcasino@tylerfit.ch and include:

It's one person answering, so give it a day or two. Bug reports with a screenshot get fixed fastest.